CovKid wrote:I've always taken a simple approach to complex questions (as best I can) without sounding patronising
Which is summat I learned a long time ago when dealing with customers when talking about technical stuff, especially computers. Being a smart a*** never impresses a customer.
Aside = A good while ago (~35 years) I worked for a Hi-Fi shop. During staff training we were asked to stand up, each in turn, and explain, as if we were talking to a customer, what the then new Dolby C noise reduction did.
Most of the staff started to explain that the Doldy C system split the overall frequency response, of around 50Hz to 20kHz, into several separate bandwidths, then it compressed each one separately during recording. Then on playback, the separate audio bands were de-compressed so that the frequencies individual dynamic rage was preserved but the noise threshold resulting from the compression and de-compression was reduced.
I stood up and said
"The new Dolby C system results in less hiss from your tapes"
I got a pat on the back
