Aftersales service ?
Posted: 02 Nov 2005, 21:58
For those lurking and hesitating about having LPG fitted (by Gasure) here's a little story .....
Our system (1.9DG) was fitted at the end of June this year and 2 hours after Steve left the guage lights failed. Not a problem,we could work on the trip meter until it was convenient to be fixed,Steve offered to travel back nearly 100 miles to fix it but we said "We'll wait 'till you're passing."
Anyway despite a great set-up and running great (shhhh !!) the filler valve gradually got slower until it became a real pain and I phoned Steve asking if he could come and see to it. No problem,no query,no "ah well it's ....." straight away it was "I'll be down and fix it."
So, today we've had a new sender for the contents guage and new filler valve fitted (neither were Steve's fault,they're factory boxed units) totally re-setup and everything no charge at all !
Fantastic job,nothing is too much trouble,what more could you ask ?
Many thanks Steve,
Cheers Jackie & Ian.
Our system (1.9DG) was fitted at the end of June this year and 2 hours after Steve left the guage lights failed. Not a problem,we could work on the trip meter until it was convenient to be fixed,Steve offered to travel back nearly 100 miles to fix it but we said "We'll wait 'till you're passing."
Anyway despite a great set-up and running great (shhhh !!) the filler valve gradually got slower until it became a real pain and I phoned Steve asking if he could come and see to it. No problem,no query,no "ah well it's ....." straight away it was "I'll be down and fix it."
So, today we've had a new sender for the contents guage and new filler valve fitted (neither were Steve's fault,they're factory boxed units) totally re-setup and everything no charge at all !
Fantastic job,nothing is too much trouble,what more could you ask ?
Many thanks Steve,
Cheers Jackie & Ian.